25-Jun-2020Source: AirbusWorld
Since its successful launch in February 2020, Airbus Helicopters’ new AirbusWorld collaborative customer platform is continuing to evolve based on feedback from customers. This new platform replaced Keycopter, bringing to the market a new and modern approach such as easy-to-use and seamless navigation, new services such as a marketplace dedicated to spare parts, communities,... Read more
4-Jun-2020Source: Airbus Helicopters
Airbus Helicopters is helping Hungary’s largest civilian operator become a digital organisation capable of capturing, storing and then analysing the rich amounts of data generated from its day-to-day helicopter operations, turning them into continuous improvement actions. At Heli-Expo 2020, Hungarian Air Ambulance became the first helicopter operator to purchase a complete end-to-end solution, from... Read more
4-Jun-2020Source: Airbus Helicopters
A message from Airbus Helicopters’ EVP of Customer Support & Services, Christoph Zammert: Since the start of the COVID-19 pandemic, I’ve been humbled and impressed by how our operators have risen to the challenge of combatting the most wide-ranging health crisis to hit our planet in modern times. Whether EMS, police, search and rescue or... Read more
4-Mar-2020Source: Airbus Helicopters
In the frame of its maintenance improvement programme for the light twin engine helicopters, Airbus Helicopters has developed a solution to reduce inspection times and provide more flexibility to carry out checks on the H135 (EC135 P2/P2+ and T2/T2+), while reducing maintenance costs and aircraft ground time. Through the rework of the “Ground Check Run”... Read more
9-Dec-2019Source: Airbus Helicopters
Construction of the new Helisim Training & Simulation Center in the United States is on track. The centre, located at Airbus Helicopters’ U.S. headquarters in Grand Prairie, Texas, will be equipped with latest generation simulators, aimed at accompanying operators’ trainees in the country. Thales, the simulator manufacturer, has already completed production of a new H145... Read more
2-Dec-2019Source: Airbus Helicopters
As part of its digital journey, Airbus Helicopters is offering to customers a 24/7 online Technical Request service through its Keycopter customer portal. To better answer customers’ expectations with more than 2,500 new requests made each month, Airbus Helicopters is now proposing new features to improve this service: • Customers can now use the copy/paste... Read more
2-Aug-2019Source: Airbus Helicopters
On the occasion of Paris Airshow 2019, Airbus Helicopters has launched seven new products for military customers under its digital support services offering called Smartforce. With these additions, Airbus expands the Smartforce offering, and allows customers to select the services that best fit the specific requirements of their fleets and aircraft mix. The development of... Read more
28-Jun-2019Source: Airbus Helicopters
Airbus Helicopters (AH) opened a new online Market place through its Keycopter eOrdering service. Recently deployed, this Market place is an opportunity for AH customers to buy a wide range of parts and products directly from external vendors. More than 10,000 new parts are currently accessible from the catalogues and the customer advantages include: •... Read more
20-Feb-2019Source: Airbus Helicopters
Airbus Helicopter is proud to present you its brand new Keycopter customer portal on March 5-7, at HAI Heli-Expo Atlanta; Discover it by participating to our free training classes. Classes will allow you to explore the added-value of the main features of the new portal, and keep you updated on the various services proposed: • Learn how... Read more
26-Nov-2018Source: Airbus Helicopters
This solution, compliant with the FAA/EASA FAR/CS § 27.952 specifications, except for operations with underbelly installation, allows to perform customer missions in the safest conditions by reducing the risk of post-crash fire and improving occupant survivability in case of an accident. Airbus Helicopters strongly recommends that operators retrofit their helicopters with CRFS and any other equipment... Read more
1-Oct-2018Source: Airbus Helicopters
As a part of its digital strategy, since 2015 Airbus Helicopters offers a 24/7 online technical request (eRequest) service to its Customers, through its Keycopter customer portal. With more than 2,500 monthly eRequests – Airbus Helicopters facilitates Customer interaction and provides: • A reactive AOG and routine request management service for a large scope of... Read more
