8-Mar-2011 Source: Turbomeca
The Global Support Agreement, signed today between Turbomeca USA and ERA Helicopters LLC* will provide proximity based engine support services covering ERAâ€™s fleet of 43 engines which includes, Makila 2A and Makila 2A1 engines and Arriel 1S1 and Arriel 2S2 engines.
Under this Agreement Turbomeca USA, located in Grand Prairie, Texas, will be responsible for coordinating support for ERAâ€™s fleet no matter where in the world the engines are operating. Turbomeca USA will direct this global support program using Turbomecaâ€™s international network of 15 support sites and numerous affiliate maintenance centers. Thus, technical and spares support will be available in a more timely and efficient manner
A designated Service Engineer and Customer Support Manager at Turbomeca USA will be responsible to coordinate with Field Representatives worldwide to monitor and trend the engines and provide recommendations to improve the reliability and performance of the engines.