P&WC brings turboshaft customer support expertise to Heli-Expo

P&WC brings turboshaft customer support expertise to Heli-Expo

12-Feb-2012 Source: P&WC

Pratt & Whitney Canada (P&WC) is inviting owners, operators and maintenance personnel of its PT6, PW200 and PT6C-67C engines to attend Technical Briefing sessions during Helicopter Association International’s HELI-EXPO 2012 in Dallas, Texas. P&WC is a United Technologies Corp. company (NYSE:UTX).

“This activity is part of our global ‘Customer Reach Out’ initiative and will provide a unique opportunity for our customers to meet with key people from the team responsible for supporting them,” said Raffaele Virgili, Vice President, Customer Service, P&WC. “During these sessions, we will provide updates on the latest P&WC support initiatives, offer insights into P&WC maintenance recommendations and answer customer questions.”

All of the sessions will be held on Monday, February 13. The PT6 session will be held at 11:00 am, the PW200 session will be at noon and the PT6C-67C will start at 1:00 pm – all of which will take place in Room C140 at the Dallas Convention Centre.

Come and see us at HELI-EXPO 2012, booth number 3317. Interested operators are invited to drop by P&WC’s booth to speak with a customer service representative.

About Pratt & Whitney Canada

Founded in 1928, and a global leader in aerospace, Pratt & Whitney Canada (P&WC) is shaping the future of business aviation with dependable, high-technology engines. Every second, a P&WC-powered aircraft takes off or lands somewhere in the world. P&WC’s engines, with close to 600 million hours in the air, are the industry benchmark for innovative design, dispatch reliability, operating economics and easy maintenance. P&WC is firmly committed to ensuring that its products are designed, produced and operated while minimizing environmental impacts throughout their life cycle.

There are currently more than 49,000 engines in service on more than 28,000 aircraft operated by some 10,200 operators in 200 countries. The most extensive support network in the industry, which includes more than 30 company-owned and designated service facilities, supports this global fleet.

P&WC has been taking front-line services to the next level with its Customer First Centre (CFirst). CFirst brings together a multidisciplinary and multilingual support team to resolve issues so that customers can return to service quickly. CFirst handles more than 120,000 contacts every year.

Based in Longueuil, Quebec (Canada), P&WC is a United Technologies Corp. company (NYSE:UTX). UTC is a diversified company providing high-technology products and services to the global aerospace and building industries.

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