StandardAero was the recipient of three awards at last night’s Rolls-Royce FIRST Network Recognition Reception, held as part of Rolls-Royce’s attendance at this year’s HAI Heli-Expo. Specifically, the three awards were the Rolls-Royce Total Quality Award, the Rolls-Royce Customer Satisfaction Award and the Rolls-Royce M250 Program Investment Award.
“StandardAero has been a long-time, legacy partner of Rolls-Royce’s servicing the M250 engine for close to 50 years and is one of the oldest, largest and broadest capability organizations in the Rolls-Royce FIRST Network,” said Manny Atwal, Vice President, Helicopters, StandardAero. “We’re pleased to have such a close relationship with Rolls-Royce and the M250 community and believe these awards underscore our value both to Rolls-Royce and our customers.”
The Rolls-Royce Total Quality Award recognizes those facilities that have implemented a program focusing on improving the internal and external processes that will have a direct effect on customer service. The Rolls-Royce Customer Satisfactions Award recognizes those facilities with the highest customer satisfaction rating (overall) based on customer letters, self monitoring performance, 3rd party monitoring, etc.
StandardAero’s Singapore facility was the recipient of Rolls-Royce’s M250 Program Investment Award. This award is given to facilities that have provided the most investment to improve their unique contribution to the M250 program; such as primary facility improvements (machinery, buildings, tooling), and people (internal & external) contributing improved customer service. Since its opening in August of 2012, StandardAero has invested over $3M in its Singapore facility.
With six Helicopter MRO locations around the world, StandardAero provides engine support capacity close to the market with strong central support services. Dedicated production, process and repair development engineering along with an in-house Design Approval Organization authorization has resulted in broad engineering depth and extensive component repair development.
StandardAero will be exhibiting at HAI’s Heli-Expo 2013 in Las Vegas, Nev., March 5 – March 7, 2013; Booth # N5234.
StandardAero is one of the world’s largest independent providers of services including engine and airframe maintenance, repair and overhaul, engine component repair, engineering services, interior completions and paint applications. StandardAero serves a diverse array of customers in business and general aviation, airline, military, helicopter, components, energy and VIP completions markets. A Dubai Aerospace Enterprise (DAE) company, StandardAero provides a global service network of 13 primary facilities in the U.S., Canada, Europe, Singapore and Australia, along with an additional 50 sales and field service locations. The company celebrated its 100th year of industry leadership in 2011.
Dubai Aerospace Enterprise (DAE) Ltd is a globally recognized aerospace company specializing in maintenance, repair and overhaul (MRO) services, aircraft completions and aircraft leasing. The Company is headquartered in Dubai and operates in four continents and employs over 4,000 people. More information can be found on the company’s web site at www.dubaiaerospace.com.
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