Rockwell Collins upgrades Service First app

Rockwell Collins upgrades Service First app

10-Jun-2014 Source: Rockwell Collins

Rockwell Collins has released the latest version of its Service FirstSM customer support app for commercial transport and business aviation, which provides direct access to the company’s world-class customer support, sales and marketing resources. The upgrade offers new time-saving features and expands compatibility to include all Apple® iOS® mobile devices.

For instance, business aircraft users have the ability to search for Rockwell Collins marketing bulletins by aircraft type and submit a technical support request.

“We’re continuously enhancing the customer experience at Rockwell Collins, and the latest Service First app provides a feature-rich set of capabilities to make it easier to use, saving our customers even more time, and time is everything when issues arise,” said Chad LaGrange, senior director, Customer Support for Rockwell Collins.

The Service First app delivers a number of features for quickly accessing Rockwell Collins information, including:

  •     Locating and mapping Rockwell Collins service centers and authorized dealers
  •     Viewing Rockwell Collins sales, marketing and support contacts
  •     Obtaining the latest Rockwell Collins news and events
  •     Links for retrieving technical repair publications and training material

About Rockwell Collins

Rockwell Collins is a pioneer in the development and deployment of innovative communication and aviation electronic solutions for both commercial and government applications. Our expertise in flight deck avionics, cabin electronics, mission communications, simulation and training, and information management is delivered by a global workforce, and a service and support network that crosses more than 150 countries. To find out more, please visit

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