Vector Aerospace Corporation (Vector Aerospace), a global independent provider of aviation maintenance, repair and overhaul (MRO) services, is pleased to announce that Vector Aerospace Helicopter Services – North America (HS-NA) has been awarded a 2015 Total Quality Award from Rolls-Royce for the M250® engine product line on Monday, March 2nd, 2015 at the Rolls-Royce FIRST Network Recognition Reception, held as part of Rolls-Royce’s attendance at this year’s HAI HELI-EXPO in Orlando, Florida.
Upon receiving this award, Vector Aerospace was recognized for a 94% satisfaction rating with M250 customers for Quality and a 93% rating for Customer Service as well as an average TAT improvement of 14% for M250 engines and modules. Vector Aerospace also produced 35% reduction in warranties over four years, and invested significantly in piece part repair development over 2014.
“It was an honor for Vector Aerospace to receive this award during the Rolls-Royce FIRST Network Recognition Reception just before the kick-off of HAI Heli-Expo last week,” said Julien Roy, vice president, operations for HS-NA’s Richmond facility. “We are grateful for the strong relationship we have developed with Rolls-Royce over the past thirty years, and look forward to continuing to provide best-in class quality and support on this engine line for years to come.
Vector Aerospace is an Approved Maintenance Repair and Overhaul Centre (AMROC) for Rolls-Royce M250 engines and an active participant in the Rolls-Royce Authorized Maintenance Center (AMC) council. Its M250 shop was established over thirty years ago. During the early 1980s, Vector Aerospace’s M250 capabilities underwent some intense development to reduce vibration and power deterioration, allowing for a more efficient and reliable engine. Over this period Vector has worked with Rolls-Royce to support the US Army Kiowa Warrior Program, the US Border and Protection Service, and the Rolls-Royce CLS (C30R3) program.
Vector Aerospace holds approvals from some of the world’s leading turbine engine, airframe and avionics OEMs. Powerplants supported include a wide range of turboshafts, turboprops and turbofans from General Electric, Honeywell, Pratt & Whitney Canada, Rolls-Royce and Turbomeca. Vector Aerospace also provides support for a wide range of airframes from Airbus Helicopters, Bell, Boeing and Sikorsky. Its capabilities include major inspections and dynamic component overhaul, full-service avionics capability including aircraft rewiring, as well as mission equipment installation and glass cockpit upgrades.
About Vector Aerospace
Vector Aerospace is a global provider of aviation maintenance, repair and overhaul (MRO) services. Through facilities in Canada, the United States, the United Kingdom, France, Australia, South Africa, Kenya and Singapore, Vector Aerospace serves commercial and military customers in supporting gas turbine engines, components and helicopter airframes. Vector Aerospace’s 2,700 employees act with integrity in setting the standard of customer service. More information can be found on the company’s website at www.vectoraerospace.com
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