Pratt & Whitney Canada Corp. (P&WC) has boosted the basic Time Between Overhaul (TBO) for the power section of the PT6B-37A turboshaft engine by a full 50 per cent, jumping from 3,000 hours to 4,500 hours, resulting in improved operating economics. All PT6B-37A engines in service are eligible for the basic TBO increase, meaning no minimum build standard is required.
“This 50 per cent increase in the TBO for the PT6B-37A is good news for operators as it allows them to benefit from decreased maintenance costs,” says Irene Makris, Vice President, Marketing, P&WC. “The TBO extension is possible because of the considerable investment we have made, resulting in a durable and reliable engine. The PT6B family of engines has a solid legacy of performance and dependability and P&WC is adding to that legacy with this TBO extension.”
The PT6B-37A powers the AgustaWestland A119 Koala single-engine helicopter. More than 460 PT6B series engines power helicopters in service with 93 operators in 35 countries. The engines serve varied applications including corporate and oil and gas transport, emergency medical services, firefighting and other utility operations. The PT6B-37A engine has an automatic fuel control and an electronic power turbine governor with a manual back-up – a feature unique to single-engine operations.
Global Service Reach
For customer service support, operators can turn to P&WC’s global service network. P&WC’s network has a unique ability to serve customers whenever, wherever support is required. Enhancing speed, simplicity and performance are the company’s three main priorities when it comes to customer support. Recent initiatives to increase response times include introducing mobile repair team (MRT) capability in both Australia and Singapore to provide full support for the Asia Pacific region. This latest addition means that P&WC now offers full MRT coverage around the globe. P&WC has a total of 130 certified technicians enabling rapid maintenance support, which minimizes aircraft downtime.
P&WC further differentiates itself by stocking engine parts around the world to support customers. It currently has inventory in North America, Europe, Australia, and Asia with seven different warehouse locations strategically placed in an effort to provide AOG support and allow for parts rapid delivery. The company’s two Customer First (CFirst) Centres in Canada and Singapore continue to set the industry standard for real-time customer support, fielding some 300 customer contacts per day and operating 24/7.
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