Rolls-Royce Recognizes StandardAero for Customer Satisfaction and Program Investment

Rolls-Royce Recognizes StandardAero for Customer Satisfaction and Program Investment

3-Mar-2016 Source: StandardAero

StandardAero received both “Customer Satisfaction” and “Program Investment” awards at the Rolls-Royce FIRST Network Recognition Reception, held on February 29 as part of Rolls-Royce’s attendance at this year’s HAI HELI-EXPO in Louisville, Kentucky. The awards recognize authorized maintenance service centers that provide MRO services for M250 helicopter engines. This is the unprecedented seventh year in a row that StandardAero has received the Customer Satisfaction award at the annual Rolls-Royce FIRST Network Recognition Reception.

The Rolls-Royce Customer Satisfaction Award recognizes those facilities with the highest customer satisfaction ratings based on customer letters, performance, likelihood to recommend scores, 3rd party monitoring and customer surveys.

The Rolls-Royce Program Investment Award recognized StandaradAero for its significant investment to support the repair of Rolls-Royce M250 engines and component parts. Specifically, StandardAero was recognized for the company’s five million dollar investment to enhance and completely upgrade its Plating Facility to the highest industry standards.

“We are thrilled to continue our long winning streak for these prestigious awards,” said Manny Atwal, Vice President, Helicopters, StandardAero. “The customer satisfaction award is the most gratifying for our team, knowing that our efforts to provide outstanding services have been recognized and even more importantly — consistently acknowledged for the past seven years in a row.”

StandardAero has been a long-time, legacy partner servicing the Rolls-Royce M250 engine for nearly 50 years and is one of the oldest, largest and broadest capability organizations in the Rolls-Royce FIRST Network.

Visit StandardAero at Booth 2710 at the annual HAI Heli-Expo March 1-3 in Louisville, Kentucky.

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