8-Mar-2017 Source: Cadorath
Rolls-Royce and Aviall handed out the yearly First Network Awards March 6th in Dallas, Texas. Cadorath received the 2017 awards for Total Quality and Customer Satisfaction from Rolls-Royce. From Aviall they were presented the award for Program Investment. The First Network includes all ARF, AMC, AMROC and AMOF facilities globally for the Rolls-Royce M250 line of engines.
The Total Quality award is presented to the organization that implemented or improved a program focusing on internal and external processes having a direct positive effect on customer service.
The Customer Satisfaction award is presented for maintaining the highest customer satisfaction rating among all of the M250 First Network facilities.
The Program Investment award is presented for total investment in inventory for the M250 engine line.
“The awards illustrate our commitment to placing our customer’s requirements before our own”, stated David Haines, Chief Operating Officer of Cadorath. “We take great pride in this acknowledgement from Rolls-Royce, Aviall and our customers.”
Cadorath looks to further its commitment to the Rolls-Royce customers by continuing to provide innovative solutions to both the M250 and the RR300 engine line repairs in 2017.