Pratt & Whitney Canada, a business unit of Pratt & Whitney, announced the rollout of new Remote Maintenance Kits comprised of strategically selected parts and tooling for helicopter engines that will support aircraft availability and maintenance autonomy. The kit is offered to customers enrolled in the company’s Eagle Service™ Plan (ESP™) pay-per-hour maintenance plan as part of their investment in the program.

“Similar to a first-aid kit, the Remote Maintenance Kit is kept at the customer’s premises or maintenance facility and used on an ‘as-needed’ basis to ensure operational readiness,” said Christopher (Scott) McElvaine, vice president, Business Development & Commercial Services, Pratt & Whitney Canada. “While our ESP program provides predictable budgeting for engine maintenance and peace of mind, the new Remote Maintenance Kits enhance the value that our customers derive from ESP.”

The remote maintenance kits are available to ESP customers flying the following engine models: PT6C-67C, PW207C, PW206C, PW206B2/B3, PW207D1/D2. The strategic collection of engine parts and tooling is contained in a compact and light-weight case. It includes specialized cables, an ignition exciter and Stabilant 22, borescope guide tools to perform engine diagnostic tests, spare parts such as fuel and oil filter elements, retaining rings, and seals – all designed to return a helicopter to service as quickly and efficiently as possible.  With critical parts and tooling on hand, customers avoid parts delivery delays, and shipping and customs issues.

“We introduced this concept to customers of our business jet engines several years ago,” said McElvaine. “Based on customer response, we believe the Remote Maintenance Kits will prove popular with our helicopter engine customers as well.”

Pratt & Whitney Canada’s New Services Hub

In October 2022, Pratt & Whitney Canada launched its new self-serve digital tool called the Services Hub. The Services Hub is a guided online experience that enables customers and maintenance professionals to quickly and easily find the right maintenance products and services based on the customer’s aircraft and engine model and will include the new Remote Maintenance Kits.