Customer Care

Airbus launches new collaborative customer portal and online Marketplace

Airbus launches new collaborative customer portal and online Marketplace

29-Jan-2020Source: Airbus Helicopters

Airbus Helicopters has unveiled a number of improvements to its digital services ecosystem based on feedback from customers, including the new collaborative AirbusWorld customer portal and an online Marketplace making e-commerce practices from the consumer world available to Airbus customers. The new collaborative portal, which replaces Keycopter, offers a simplified and streamlined navigation and user... Read more

Kaman Opens New Helicopter Customer Service Center

Kaman Opens New Helicopter Customer Service Center

22-Jul-2019Source: Kaman

Kaman Aerospace (Kaman), the Aerospace segment of Kaman Corporation (NYSE: KAMN), announced that it has opened a new customer service center to support both its K-MAX® and SH-2 Super Seasprite customers and inaugurated a K-MAX® Flight Training Device (FTD). The new facility is located on Kaman’s Bloomfield, Connecticut campus and replaces and consolidates legacy Kaman... Read more

Airbus develops its presence in Italy

Airbus develops its presence in Italy

22-Jul-2019Source: Airbus Helicopters

Airbus Helicopters has strengthened its footprint in Italy with the acquisition of its distributor and 50-year partner Aersud Elicotteri. Headquartered in the North of Italy, near the city of Verona, Aersud has played a key role in the development of the country’s helicopter market. It has successfully increased Airbus Helicopters’ market share in Italy, particularly... Read more

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