HCare

Airbus HCare support program continues to evolve

Airbus HCare support program continues to evolve

26-Apr-2021Source: Airbus Helicopters

Airbus Helicopters’ Support & Services business continues to expand and evolve in 2021, responding to customer expectations for solutions that improve availability, enhance safety, optimise costs, and enable them to perform their essential missions. Today, 2,400 helicopters are enrolled with comprehensive HCare global support contracts (known as Smart & Infinite), representing 20% of the Airbus... Read more

Airbus and Air Methods sign additional HCare

Airbus and Air Methods sign additional HCare

16-Feb-2021Source: Airbus Helicopters

Air Methods Corporation has signed another HCare support contract with Airbus Helicopters Inc., this time to cover its fleet of EC135 helicopters – the largest HCare contract signed with any civil customer to date. The order expands the number of Air Methods aircraft covered by Airbus support and services to 111, making Air Methods the... Read more

Airbus now offers onsite blade repairs for H135, H145 and Bo105

Airbus now offers onsite blade repairs for H135, H145 and Bo105

19-Nov-2020Source: Airbus Helicopters

This new service, accessible through the AirbusWorld Customer Request service, covers MRB level 1 and level 2 repairs on these three aircraft models and their variants. It will be performed at customer premises by the Airbus Helicopters field service team with the appropriate tools. In addition, the offer includes the repair’s release to service. Customers... Read more

Airbus HCare program marks 35 years

Airbus HCare program marks 35 years

19-Nov-2020Source: Airbus Helicopters

Thirty-five years ago, helicopter operators faced a dilemma: how to achieve the highest possible helicopter availability levels in competitive industries, while keeping costs under control. The answer was found in a relatively new approach to spare parts management called parts-by-the-hour (PBH). Over the years, this early solution for guaranteeing parts availability has evolved into today’s... Read more

Air Methods chooses Airbus HCare to support its fleet of 31 EC145 helicopters

Air Methods chooses Airbus HCare to support its fleet of 31 EC145 helicopters

19-Oct-2020Source: Airbus Helicopters

Air Methods Corporation – the largest civil operator of Airbus helicopters worldwide with more than 450 aircraft in operation – has signed a $24 million, five-year HCare Smart support contract with Airbus Helicopters, Inc. to cover its fleet of 31 EC145 helicopters. “This is the first of what we hope to be multiple HCare contracts,... Read more

HCare Infinite support contract for NASA’s H135 fleet

HCare Infinite support contract for NASA’s H135 fleet

6-Oct-2020Source: Airbus Helicopters

The National Aeronautics and Space Administration (NASA) recently signed a $15 million HCare Infinite full-availability support solution with Airbus Helicopters, Inc. From September 2020, the comprehensive contract, initially covering two years with the option to extend up to 10, provides the entire spectrum of support needs for NASA’s fleet of three H135 helicopters. Airbus will... Read more

Airbus to keep NASA’s helicopters flying for up to 10 years

Airbus to keep NASA’s helicopters flying for up to 10 years

18-Sep-2020Source: Airbus Helicopters

The National Aeronautics and Space Administration (NASA) has signed a $15million HCare Infinite full-availability support solution with Airbus Helicopters, Inc. The comprehensive contract, initially covering two years with the option to extend up to 10, provides the entire spectrum of support needs for NASA’s fleet of three H135 helicopters, which will begin deliveries later this... Read more

Airbus adds 250 helicopters to HCare Smart and Infinite contracts

Airbus adds 250 helicopters to HCare Smart and Infinite contracts

26-Jun-2020Source: Airbus Helicopters

From 2019 until the present, Airbus Helicopters has added more than 250 helicopters to its HCare Smart and Infinite contracts, increasing to 2,250 the number of aircraft now covered by a global HCare material management solution. This represents a coverage of 19% of Airbus Helicopters’ worldwide fleet. Global contracts such as these have become increasingly... Read more

Airbus helps Hungarian Air Ambulance become a digital organisation

Airbus helps Hungarian Air Ambulance become a digital organisation

4-Jun-2020Source: Airbus Helicopters

Airbus Helicopters is helping Hungary’s largest civilian operator become a digital organisation capable of capturing, storing and then analysing the rich amounts of data generated from its day-to-day helicopter operations, turning them into continuous improvement actions.   At Heli-Expo 2020, Hungarian Air Ambulance became the first helicopter operator to purchase a complete end-to-end solution, from... Read more

COVID-19 – How Airbus is helping frontline operators in the fight against COVID-19

COVID-19 – How Airbus is helping frontline operators in the fight against COVID-19

4-Jun-2020Source: Airbus Helicopters

A message from Airbus Helicopters’ EVP of Customer Support & Services, Christoph Zammert: Since the start of the COVID-19 pandemic, I’ve been humbled and impressed by how our operators have risen to the challenge of combatting the most wide-ranging health crisis to hit our planet in modern times. Whether EMS, police, search and rescue or... Read more

COVID-19 – Airbus recommendations for cleaning and disinfection of their helicopters

COVID-19 – Airbus recommendations for cleaning and disinfection of their helicopters

8-Apr-2020Source: Airbus Helicopters

Due to the current concern regarding the spread of the coronavirus disease (covid-19), recently renamed SARS-CoV-2, Airbus Helicopters would like to remind operators about recommendations and guidance related to the cleaning and disinfection of their helicopters. On 30 March 2020, Airbus Helicopters released revision 1 of its IN 3476-I-12 information notice, “SERVICING – Disinfection of... Read more

Airbus adds 250 more to global support contracts

Airbus adds 250 more to global support contracts

31-Jan-2020Source: Airbus Helicopters

Airbus Helicopters added 250 helicopters to HCare Smart and Infinite contracts in 2019, increasing to 2,250 the number of aircraft now covered by a global HCare material management contract. This means 19% of Airbus Helicopters’ worldwide fleet is now covered by HCare. New aircraft added at Heli-Expo 2020, all with HCare Smart, were from Papillon (21 H130s)... Read more

Airbus signs HCare contract with STARS Air Ambulance

Airbus signs HCare contract with STARS Air Ambulance

18-Nov-2019Source: Airbus Helicopters

Demonstrating its trust in Airbus, nonprofit air ambulance provider STARS has signed its first HCare support and service contract, which also represents the first HCare contract Airbus has secured in Canada. he 10-year, nose-to-tail contract will cover nine new Airbus H145 aircraft ordered by STARS. The first three helicopters have already been delivered, with the... Read more

Air Center signs HCare Smart contract for Airbus H225 fleet

Air Center signs HCare Smart contract for Airbus H225 fleet

4-Nov-2019Source: Airbus Helicopters

Air Center Helicopters, Inc (ACHI) has signed a set of HCare Smart parts-by-the-hour contracts for 10 of its Airbus H225 helicopters. These aircraft are currently in operation with the U.S. Armed Forces for passenger transport, Special Operations Forces training, vertical replenishment and casualty evacuation missions. The HCare Smart contracts cover a three-year period and have been customized to meet the material support and spare parts requirements... Read more

Airbus Helicopters showed H135 at HeliRussia

Airbus Helicopters showed H135 at HeliRussia

22-May-2019Source: Airbus Helicopters

[electronic translation] Airbus Helicopters will take part in the 12th International Helicopter Industry Exhibition HeliRussia 2019, which will be held May 16-18 at Crocus Expo in Moscow. At the company’s booth (1K, hall 3, pavilion 1), the H135 helicopter with the Helionix avionics complex will be presented for the first time. In addition, Airbus Helicopters will conduct... Read more

Transportes Aéreos Pegaso to introduce the H145 in Mexico

Transportes Aéreos Pegaso to introduce the H145 in Mexico

12-Mar-2019Source: Airbus Helicopters

Transportes Aéreos Pegaso (Pegaso) has acquired two H145 helicopters to be operated in the Gulf of México in support of the oil and electricity industries, becoming the first operator for this type in Mexico. The contract includes an HCare Smart parts-by-the-hour package, as well as Flyscan, the predictive maintenance service that analyses Health & Usage... Read more

Superior Helicopter signs first HCare Infinite contract in North America

Superior Helicopter signs first HCare Infinite contract in North America

6-Mar-2019Source: Airbus Helicopters

Superior Helicopter has put its trust in Airbus Helicopters for the entirety of its fleet availability needs by signing the first HCare Infinite contract in North America. It will also take delivery of additional H125s by Airbus this year. “Superior Helicopter Services is very proud to be a partner with Airbus, Sterling Helicopter, and Safran... Read more

Airbus customizable multi-service offer for MRO

Airbus customizable multi-service offer for MRO

1-Mar-2019Source: Airbus Helicopters

HCare Infinite is the Airbus Helicopters turnkey solution made for customers who wants to move from traditional Maintenance, Repair and Overhaul (MRO) services to a global service based on fleet availability commitments. It is carefully designed for operators who want to focus on their missions, but also who wish to keep a streamlined and predictive... Read more

HCare services at Helitech 2018​

HCare services at Helitech 2018​

14-Oct-2018Source: Airbus Helicopters

Airbus Helicopters welcomes you to join us at Helitech 2018 from 16 – 18 October in Amsterdam Over the course of the show we’ll be making several announcements at the Airbus booth. The H160 and H145 in emergency medical service (EMS) configuration will be on display, along with innovations such as the high-speed Racer demonstrator... Read more

Japan Coast Guard signs HCare Smart for its H225 fleet

Japan Coast Guard signs HCare Smart for its H225 fleet

20-Jul-2018Source: Airbus Helicopters

Japan Coast Guard (JCG) has signed with Airbus Helicopters for an HCare Smart full-by-the-hour material management contract, for a period of five years. Beginning in July, the contract will cover comprehensive maintenance support, including parts-bythe-hour for JCG’s H225 fleet. With the provision of all the parts needed for the maintenance of the rotorcraft in one... Read more

Airbus celebrates 25 years of Parts By the Hour with DRF Luftrettung

Airbus celebrates 25 years of Parts By the Hour with DRF Luftrettung

10-May-2018Source: Airbus Helicopters

For 25 years, Airbus support and services has been making a significant contribution to the operational readiness of DRF Luftrettung’s rescue helicopters, thanks to the security and rate of aircraft availability provided by its HCare Smart contract. DRF Luftrettung operates over 50 Airbus helicopters for emergency operations at 31 bases in Germany and Austria. Each year the crews... Read more

HELICAL becomes first operator in the South Pacific to choose HCare Smart

HELICAL becomes first operator in the South Pacific to choose HCare Smart

16-Apr-2018

HELICAL, a member of the HCM Group of New Caledonia, recently became the first South Pacific company to choose Airbus’ HCare Smart contract. Under the service, scheduled and unscheduled events are covered by a dedicated worldwide original equipment manufacturer (OEM) pool, ensuring the helicopter’s availability at all times, while maintenance costs are optimised and therefore... Read more

Airbus signs largest HCare Smart contracts

Airbus signs largest HCare Smart contracts

6-Apr-2018Source: Airbus Helicopters

Both the Brazilian Armed Forces and the Mexican Air Force have placed their trust in Airbus Helicopters’ HCare Smart by the hour maintenance programs for a total contract value of more than 125 million euros.   The contract with the Brazilian Armed Forces covers the entirety of the 50 H225Ms currently on order, of which... Read more

New training capabilities launched for Airbus helicopters

New training capabilities launched for Airbus helicopters

12-Mar-2018Source: Airbus Helicopters

Building world-class helicopters is only the first part of the Airbus mission; what follows is a commitment to supporting the worldwide operators who fly the company’s rotorcraft. The commitment has been further strengthened with the launch of an optimised training and flight operations service, which was announced at last week’s Heli-Expo trade show in Las... Read more

CHC signs HCare contract with Airbus for H175

CHC signs HCare contract with Airbus for H175

30-Aug-2017Source: Airbus Helicopters

CHC Helicopter has signed an HCare services contract to cover the operator’s H175 helicopter, based in Aberdeen, Scotland. Under this nose to tail contract, Airbus Helicopters is entrusted with providing all spare parts and repairable items for CHC’s H175. “As we introduce these new aircraft to our fleet, we needed to make sure we were... Read more

Airbus signs its first HCare Smart contract with Fishtail Air

Airbus signs its first HCare Smart contract with Fishtail Air

19-Jun-2017Source: Airbus Helicopters

Airbus Helicopters has signed its first HCare Smart contract with Fishtail in Nepal. Under the contract, two H125 helicopters operated by Fishtail Air will be covered by Airbus’ HCare program for a period of five years. The contract covers both scheduled and un-scheduled events providing all necessary support to the operator to carry out its... Read more

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